Behavioral Health

    Coordinate Community-Based Behavioral Health Services

    Schedule in-home and community mental health visits, verify encounters, and keep credentials and billing organized — with privacy built in.

    Challenges

    Common Behavioral Health Operational Challenges

    We understand the unique obstacles your organization faces in delivering quality in-home and mobile care.

    1

    Community Coordination

    Clinicians and peer specialists work across many locations in the community.

    2

    Encounter Verification

    Verifying community and in-home encounters is hard without mobile tools.

    3

    Heightened Privacy

    HIPAA and 42 CFR Part 2 require careful access and audit controls.

    4

    Payer Billing

    Medicaid and insurance billing for varied services is intricate.

    Solutions

    How Eclipse Solves Your Behavioral Health Challenges

    Purpose-built features designed specifically for behavioral health operations.

    Community Scheduling

    Coordinate visits across locations and multidisciplinary teams.

    Encounter Verification

    GPS check-in/out and digital signature on every encounter.

    Privacy-First Records

    Role-based access and audit trails for sensitive records.

    Credential Tracking

    Clinician and peer-specialist credentials with expiry alerts.

    Cleaner Claims, Faster Payment

    Medicaid and insurance invoices from verified encounters with authorization checks — producing cleaner claims, fewer denials, and faster reimbursement.

    Secure Messaging

    Compliant team and client communication in one place.

    Features

    Behavioral Health-Specific Features

    Every feature is designed with behavioral health workflows in mind, ensuring seamless integration with your existing processes.

    Recurring Service Plans

    Build recurring visit plans per client and service.

    Crisis & Rapid-Response Dispatch

    Dispatch urgent and mobile-response visits quickly.

    Encounter Notes & Templates

    Standardized encounter templates for every service type.

    No-Show Tracking

    Track no-shows and cancellations with reasons.

    Caseload Dashboards

    Monitor caseload utilization and clinician load.

    Outcome & Utilization Reports

    Report on outcomes, utilization, and productivity.

    On-Demand Virtual Interpreting

    Instantly connect an LEP client or patient with a qualified interpreter virtually, on demand, during an appointment.

    Platform Performance

    Community
    Based
    Privacy-first
    Records
    Rapid
    Dispatch
    SOC 2
    Type II
    Compliance & Security

    Enterprise-Grade Compliance for Behavioral Health

    Meet and exceed regulatory requirements with our certified security infrastructure.

    HIPAA Compliant

    Full compliance with healthcare privacy regulations

    42 CFR Part 2 Safeguards

    Supports 42 CFR Part 2 confidentiality safeguards

    SOC 2 Type II

    Independent third-party security auditing

    256-bit Encryption

    Enterprise-grade data protection

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