From request intake to appointment completion, Eclipse automates every step of your scheduling workflow while maintaining full visibility and control.
Customizable request forms with accommodations, specializations, and service types. Capture all appointment details upfront for accurate provider matching.
Configure custom status workflows from pending through completion. Auto-broadcast to qualified providers with intelligent fallback rules.
Schedule virtual visits and on-demand dispatch alongside on-site appointments from a unified calendar interface.
Automated email, SMS, and in-app alerts for confirmations, reminders, and status changes. Customizable notification templates and timing.
Auto-broadcast to qualified providers within defined service radius. GPS-verified check-in/check-out with real-time location tracking.
Rule-based automatic appointment considering credentials, certifications, availability, proximity, service types, and customer preferences.
Unlike competitors with limited user access, Eclipse provides fully-featured portals for every stakeholder in your care operations operation.
Complete operational control and visibility
View, filter, and manage all appointments from a centralized dashboard. Quick actions for reassignment, cancellation, and status updates.
Configure accommodations, service types, specializations, and custom fields. Tailor the platform to your organization's specific workflows.
Track fill rates, response times, provider performance, and utilization metrics. Data-driven insights for operational optimization.
Automated billing based on appointment data. Support for complex rate structures, travel time, mileage, and cancellation fees.
Track provider certifications, licenses, and compliance documents. Automated expiration alerts and verification workflows.
Complete audit trail of all appointment changes. Full transparency for compliance, dispute resolution, and quality assurance.
Self-service for service requesters
Empower customers to request providers directly. Draft, submit, and track appointments without admin intervention.
At-a-glance dashboard showing all scheduled appointments for the day with provider details and status indicators.
Add and manage department users. Delegate booking privileges and set approval workflows for cost control.
View and download invoices directly from the portal. Track spending and manage payment history independently.
Caregiver self-management tools
Set recurring availability schedules and block time. Only receive broadcasts matching your working hours and preferences.
Define service areas and travel preferences. Get matched only with appointments within your comfort zone.
Accept appointments, check in/out, and manage your schedule from any device. Optimized for providers on the go.
Upload and maintain certifications, licenses, and credentials. Stay compliant with automated expiration reminders.
Not all care workforce management systems are created equal. Here's why leading care agencies choose Eclipse over the competition.
Unlike generic scheduling tools, Eclipse was designed specifically for the care operations industry by professionals who understand your unique operational challenges.
Dedicated portals for Admins, Customers, and Providers—each optimized for their specific workflows. Competitors often lack full customer self-service capabilities.
Simple subscription pricing with included booking credits. No hidden fees or surprise charges that scale unpredictably with your team.
Every action logged with timestamps and user attribution. Essential for compliance, dispute resolution, and quality assurance—features often missing in competing platforms.
Eclipse connects with the tools your team already uses, from calendar sync to healthcare EHR systems, ensuring your scheduling data flows seamlessly across your organization.
Bi-directional sync for admins, customers, and providers. Prevent double-bookings and keep all calendars in sync.
Works with your virtual visit tools. Auto-generate meeting links for telehealth appointments.
Connect with email, SMS gateways, and communication tools for seamless notification delivery.
HIPAA-compliant integrations with healthcare systems for streamlined patient scheduling workflows.
Schedule and coordinate any home or field visit type with specialized workflows for each.
Non-medical companion, homemaker, and personal care visits
RN, LPN, and skilled nursing visits with clinical documentation
Shift-based one-on-one nursing care in the home
Coordinated end-of-life care across nursing, aides, and chaplaincy
In-home and clinic-based behavior therapy sessions
Speech, OT, and PT visits scheduled by service type
Non-emergency medical transport, mobile phlebotomy, and mobile IV trips
In-home mental health and disability support services
Trusted by home care, home health, hospice, therapy, and mobile health agencies requiring the highest levels of data protection and regulatory compliance.
Full PHI protection across the platform
Enterprise-grade security controls attested
Supports 21st Century Cures Act EVV requirements
Every action logged with timestamps and attribution
WCAG 2.1 AA compliant interface