Concierge & House-Call Medicine

    Booking, Dispatch & Memberships for House-Call Medicine

    Let patients book online, dispatch clinicians for house calls, verify visits, and manage memberships and payments.

    Challenges

    Common Concierge & House-Call Medicine Operational Challenges

    We understand the unique obstacles your organization faces in delivering quality in-home and mobile care.

    1

    On-Demand & Scheduled Visits

    Blending same-day requests with scheduled house calls is complex.

    2

    Visit Verification

    Documenting home visits with clean records is time-consuming.

    3

    Memberships & Payments

    Retainer and membership billing needs recurring, reliable processing.

    4

    Credentialing

    Tracking clinician licenses and credentials across a mobile team.

    Solutions

    How Eclipse Solves Your Concierge & House-Call Medicine Challenges

    Purpose-built features designed specifically for concierge & house-call medicine operations.

    Online Booking & Memberships

    Patients self-book visits and sign up for memberships online.

    House-Call Dispatch

    Assign clinicians to house calls by location and availability.

    Visit Verification

    GPS check-in/out and digital signature on every visit.

    Membership & Payments

    Recurring membership billing and integrated card payments.

    Credential Tracking

    Monitor clinician licenses with automated expiry alerts.

    Virtual Visits

    Offer on-demand virtual care between in-person house calls.

    Features

    Concierge & House-Call Medicine-Specific Features

    Every feature is designed with concierge & house-call medicine workflows in mind, ensuring seamless integration with your existing processes.

    Same-day & scheduled visits

    Handle urgent same-day and routine scheduled house calls.

    Membership management

    Manage tiers, renewals, and cancellations in one place.

    Intake & consent forms

    Embeddable intake and consent forms tied to bookings.

    Secure messaging

    HIPAA-aligned messaging between patients and clinicians.

    Visit history & notes

    Complete visit history and notes for every patient.

    Revenue & panel reports

    Track panel size, revenue, and utilization in real time.

    Platform Performance

    House-call
    Dispatch
    Memberships
    Billing
    Virtual + in-person
    Visits
    SOC 2
    Type II
    Compliance & Security

    Enterprise-Grade Compliance for Concierge & House-Call Medicine

    Meet and exceed regulatory requirements with our certified security infrastructure.

    HIPAA Compliant

    Full compliance with healthcare privacy regulations

    SOC 2 Type II

    Independent third-party security auditing

    Secure Card Payments

    PCI-aware processing via trusted payment partners

    256-bit Encryption

    Enterprise-grade data protection

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